实习护士在患者心目中职业形象的调查分析
Survey and analysis of professional image of practical nurses in patients
目的 了解住院患者对实习护士职业形象的评价,提出实习护士职业形象建设的思考和建议.方法 采用自制问卷对2所医院580例住院患者进行问卷调查,了解实习护士在其心目中的职业形象.结果 25.2%的患者认为实习护士的服务质量未达到期望的标准.大部分患者认为应加强护士的护理技能培训,语言沟通能力的堵训及职业礼仪的培训.结论 实习护士目前的职业形象与患者的期望还存在差距,需要加强实习护士的业务水平、语言沟通能力和职业礼仪等培养.
更多Objective To investigate the evaluation of professional image of practical nurses in hospi -talization patients, and put forward consideration and recommendation of the professional image construction of practical nurses. Methods A total of 580 in - patients from 2 hospitals were surveyed by self- administrated questionnaires, to understand the professional image of practical nurses in them. Results 25.2% of patients thought that the practice nurses' service qualities didn't meet the standards expected. Most patients considered that the training of nursing technique, language communication and occupational etiquette for nurses should be strengthened. Conclusions There is a gap between professional image of practical nurses and the patients' expectations. Practical nurses need to culture the professional level, language communication skills and professional etiquette.
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