摘要目的 探讨在妇产科诊疗服务中一站式协同服务模式的合理应用及效果评价.方法 选择2016年3~5月在四川省妇女儿童医院就诊建卡孕妇152例,按照随机数字表法分成两组,即观察组和对照组,各76例.对照组采取产科传统门诊就诊入院服务模式,观察组采取院内外一站式协同服务模式,即在常规服务基础上,多学科专业人员整合成组,从孕期开始至康复出院,对患者予以一站式协同服务.结果 观察组产妇疾病知识、术中配合、合理饮食、母乳喂养掌握人数分别是(69例、70例、69例、66例)均优于对照组的(51例、40人、54例、50例)(x2=17.56、52.58、12.44、11.11,均P<0.001);产后母婴并发症发生率明显降低(t=12.04、6.49、2.87、9.26、-7.14,均P<0.005);孕妇满意度明显提高,观察组满意人数和投诉人数分别为(75例、1例),对照组对应人数为(70例、6例)(x2=7.65,P<0.01).结论 一站式协同服务模式可提高医疗服务质量和患者满意度,同时降低剖宫产率,降低产后出血率,减少母婴并发症,进一步推动围产医学的发展.

abstractsObjective To explore and assess the reasonable application of integrated collaborative service mode in obstetrics and gynecology clinical service.Methods 152 pregnant women admitted in obstetric outpatient from March 2016 to May 2016 were randomly assigned into observation group and control group,76 cases in each group.The control group received obstetric traditional outpatient treatment and hospitalization mode,while the observation group implemented the integrated collaborative service mode.It was a integrated mode based on the traditional mode and multidisciplinary professionals integrated into groups for synergistic services,from the beginning of pregnancy to discharge.Results The number of cases who were knowledged maternal diseases,intraoperative coordination,reasonable diet and breastfeeding of the observation group (69,70,69,66) were superior to those of the control group (51,40,54,50) (x2=17.56,52.58,12.44,11.11,all P<0.001).The incidence rate of maternal and neonatal complications of the observation group were significantly lower than those of the control group(t=12.04,6.49,2.87,9.26,-7.14,all P<0.005).And patients satisfaction survey was improved,the number of satisfaction and complaint in the observation group was 70 persons,1 person,which of the control group was 70 persons,6 persons (x2=7.65,P<0.01).Conclusion Integrated collaborative service mode can improve the quality of medical service and patients' satisfaction,while reduce cesarean section rate,postpartum hemorrhage and maternal complications.Integrated collaborative service mode is an effective method to promote the development of perinatal medicine.