摘要目的 分析临床护士离职原因,探讨降低护士离职率,改进护理人力资源管理的对策.方法 采用自行设计的问卷通过电话回访、电子邮箱访谈方式对我院75名离职护士进行离职原因调查.结果 护士的家庭支持力量不足导致的离职率最高(36.00％),护理工作高负荷、工作压力大、工作价值难体现是护士离职的主要原因,年龄、学历、婚姻状况和专业认可度也是离职的影响因素.结论 管理者应重视和积极采取相应措施,合理人力资源配制,构建发展平台,实施人性化管理,稳定护理队伍,确保护理质量和护理安全.

abstractsObjective To analyze the causes of nurse resignation,and to explore the strategies for lowering the rate of nurse resignation and improving the management of nursing resources.Methods The causes of resignation were investigated in 75 resigned nurses by self-designed questionnaires including telephone or e-mail interviews.Results A majority of nurses (36.00％) resigned because of insufficient family support; heavy workload,greater work pressure,and poor value of nursing were the main reasons for nurse resignation; age,education,marital status and professional recognition were also the factors of resignation.Conclusions The managing staff should pay attention to nurse resignation,take active measures,allocate human resources properly,construct the platform for professional development,implement humanized management,stabilize the nursing team,and ensure the quality and safety of nursing care.