摘要目的 分析开展品管圈活动(QCC)对降低动脉采血失败率的影响.方法 随机选取本院实施QCC前进行动脉采血患者83例(对照组),同时随机选取开展QCC后行动脉采血的患者87例(观察组)进行研究,分析比较QCC活动实施前后采血失败率和患者满意度情况.结果 QCC活动开展前,动脉采血失败率为22.89％(19/83),开展后,动脉采血失败率为6.90％(6/87),两组相比差异有统计学意义(P<0.05).观察组患者满意度评分和患者治疗依从性评分均显著高于对照组(P<0.05).结论 通过开展QCC活动可以有效提高动脉采血的成功率和患者的满意度,同时有助于护理人员护理质量的提高,效果显著,值得临床推广.

abstractsObjective To analyze the effect of quality control circle (QCC) in reducing failure rate of arterial blood sampling. Methods A total of 83 patients (control group) who underwent arterial blood sampling before the implementation of QCC were randomly selected, and 87 patients (observation group) who underwent arterial blood sampling after the implementation of QCC were randomly selected. The failure rate of arterial blood sampling and patient satisfaction were analyzed before and after the implementation of QCC. Results Before the implementation of QCC, the failure rate of arterial blood sampling was 22.89％ (19/83); after the implementation of QCC, the failure rate of arterial blood sampling was 6.90％ (6/87); there was statistically significant difference between the two groups (P<0.05). The scores of patient satisfaction and treatment compliance of the observation group were significantly higher than those of the control group (P<0.05). Conclusion QCC activity can effectively improve the success rate of arterial blood sampling and patient satisfaction, is helpful to improve the quality of care of nursing staff, with remarkable effect, worthy of clinical promotion.