Assessment of Service Quality in Teaching Hospitals of Yazd University of Medical Sciences: Using Multi-criteria Decision Making Techniques.

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作者： Milad,Shafii ^[1] ; Sima,Rafiei ^[2] ; Fatemeh,Abooee ^[3] ; Mohammad Amin,Bahrami ^[4] ; Mojtaba,Nouhi ^[5] ; Farhad,Lotfi ^[6] ; Khatere,Khanjankhani ^[4]

作者单位： Hospital Management Research Center, School of Public Health, Shahid Sadoughi University of Medical Sciences, Yazd, Iran. ^[1] Department of Health Management, School of Health, Qazvin University of Medical Sciences, Qazvin, Iran. ^[2] Department of Management, University of Applied Sciences, Yazd, Iran. ^[3] Health Services Management, School of Public Health, Shahid Sadoughi University of Medical Sciences, Yazd, Iran. ^[4] Department of Health Economics, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran. ^[5] Health Human Resources Research Center, School of Management & Information Sciences, Shiraz University of Medical Sciences, Shiraz, Iran. ^[6]

关键词 FAHP SERVQUAL TOPSIS hospital service quality

DOI 10.1016/j.phrp.2016.05.001

PMID 27635374

发布时间 2020-10-01

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Osong public health and research perspectives

2016年7卷4期

239-47页

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Assessment of Service Quality in Teaching Hospitals of Yazd University of Medical Sciences: Using Multi-criteria Decision Making Techniques.

Osong public health and research perspectives

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Assessment of Service Quality in Teaching Hospitals of Yazd University of Medical Sciences: Using Multi-criteria Decision Making Techniques.

Osong public health and research perspectives

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Osong public health and research perspectives

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