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Understanding Complaints in the Emergency Department.

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第一作者： Alina,Abidova

第一单位： National School of Public Health, NOVA University of Lisbon, Lisbon, Portugal.

作者： Alina,Abidova ^[1] ; Pedro Alcântara,da Silva ^[2] ; Sérgio,Moreira ^[3]

作者单位： National School of Public Health, NOVA University of Lisbon, Lisbon, Portugal. ^[1] Institute of Social Sciences, University of Lisbon, Lisbon, Portugal. ^[2] Faculty of Psychology, University of Lisbon, Lisbon, Portugal. ^[3]

关键词 Patient satisfaction emergency department frequency of ED experiences frequent users patients’ complaints perceived quality of healthcare privacy waiting time for triage

DOI 10.1177/11786329211057351

PMID 34898988

发布时间 2021-12-15

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