How scheduling systems with automated appointment reminders improve health clinic efficiency.

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作者： Claire E,Boone ^[1] ; Pablo,Celhay ^[2] ; Paul,Gertler ^[3] ; Tadeja,Gracner ^[4] ; Josefina,Rodriguez ^[5]

作者单位： University of California, Berkeley. Electronic address: cboone@berkeley.edu. ^[1] Escuela de Gobierno and Instituto de Economia, Pontifica Universidad Catolica de Chile. ^[2] University of California, Berkeley, and NBER. Electronic address: gertler@berkeley.edu. ^[3] RAND Corporation. Electronic address: tgracner@rand.org. ^[4] University of Chicago. Electronic address: jmerodriguez@uchicago.edu. ^[5]

关键词 Automatic appointment reminders Health care I11 I12 I18 JEL Large-scale intervention No-shows

主题词门诊医疗设施(Ambulatory Care Facilities);病人预约和时间安排(Appointments and Schedules);人类(Humans);病人依从(Patient Compliance);提醒者系统(Reminder Systems)

DOI 10.1016/j.jhealeco.2022.102598

PMID 35172242

发布时间 2022-05-09

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