Assessing the Gap Between Women's Expectations and Perceptions of the Quality of Intrapartum Care in Jordan: A Two-Stage Study Using the SERVQUAL Model.

导出 OA

翻译打印收藏纠错

作者： Heba,Hijazi ^[1] ; Nabeel,Al-Yateem ^[2] ; Rabah,Al Abdi ^[3] ; Wegdan,Baniissa ^[2] ; Mohamad,Alameddine ^[4] ; Alham,Al-Sharman ^[5] ; Alounoud,AlMarzooqi ^[4] ; Muhammad Arsyad,Subu ^[2] ; Fatma Refaat,Ahmed ^[6] ; Ahmed,Hossain ^[4] ; Amer,Sindiani ^[7] ; Yaseen,Hayajneh ^[8]

作者单位： Department of Health Care Management, College of Health Sciences, University of Sharjah, Sharjah, UAE.;Department of Health Management and Policy, Faculty of Medicine, Jordan University of Science and Technology, Irbid, Jordan. ^[1] Nursing Department, College of Health Sciences, University of Sharjah, Sharjah, UAE. ^[2] Department of Electrical, Computer, and Biomedical Engineering, College of Engineering, Abu Dhabi University, Abu Dhabi, UAE.;Department of Biomedical Engineering, Faculty of Engineering, Jordan University of Science and Technology, Irbid, Jordan. ^[3] Department of Health Care Management, College of Health Sciences, University of Sharjah, Sharjah, UAE. ^[4] Department of Physiotherapy, College of Health Sciences, University of Sharjah, Sharjah, UAE.;Rehabilitation Sciences Department, Faculty of Applied Medical Sciences, Jordan University of Science and Technology, Irbid, Jordan. ^[5] Nursing Department, College of Health Sciences, University of Sharjah, Sharjah, UAE.;Critical Care and Emergency Nursing Department, Faculty of Nursing, Alexandria University, Alexandria, Egypt. ^[6] Department of Obstetrics and Gynsecology, Faculty of Medicine, Jordan University of Science and Technology, Irbid, Jordan. ^[7] Ancell School of Business, Western Connecticut State University, Danbury, Connecticut, USA. ^[8]

关键词 SERVQUAL scale intrapartum care labour and birth care quality of care women health