摘要目的 探讨临床护理中实施优质护理服务的优缺点.方法 以2010年8月至2011年8月神经内科2000例住院患者为研究对象.将2000例住院患者按入院的先后顺序随机分为对照组和研究组各1000例.对照组实施常规护理,研究组实施优质护理服务.出院时对2组患者进行一般日常生活能力(ADL)评估及患者满意度调查,并进行比较.结果 实施优质护理服务的研究组的ADL评分显著高于实施常规护理的对照组.研究组满意度高于对照组.结论 实施优质护理服务对于提高患者的日常生活能力有显著的促进作用,患者满意度较高.

abstractsObjective To explore the advantages and disadvantages of high quality care in clinical care. Methods 2000 cases of hospitalized patients from August 2010 to August 2011 in department of neurology were selected as research subject.The 2000 hospitalized patients were divided into the control group and the research group with 1000 cases in each group.The control group was given routine care,the research group selected high quality care.General activity of daily living (ADL) assessment and satisfaction degree of patients was surveyed at discharge for two groups and the results were compared. Results When patients were discharged,ADL scores and satisfaction degree of patients in the research group were higher than those of the control group. Conclusions Application of high quality care for patients can promote the improvement of activity of daily living and satisfaction degree of patients.