摘要目的 探讨急诊预检利用微信公众号提供并延伸医学人文服务的效果.方法 自2016年3月起,急诊预检团队建立公众号"大医小护",开展"急诊朋友圈"主题活动.结果 预检护理组成员不同程度地参与了公众号的建设和维护,在常规预检服务的基础上将护理服务延伸和扩展,施惠于广大患者的同时锻炼了护理队伍.结论 公众号的建设能有效地延伸医学人文服务,促进医患互动,改善医患关系.

abstractsObjective To explore the effect of extending medical humanities services by using Wechat official account in emergency triage. Methods Since March 2016,emergency triage team has established the WeChat official account called "Great Doc & Mininurse" to conduct an activity of "Emergency Circle". Results Team members of emergency triage have participated in management and maintenance of Wechat Official Account in various degrees. Nursing services have been extended and expanded in the conventional triage foundation, and nursing team has been enhanced while serving for the patients. Conclusions The construction activities of Wechat official account can effectively extend the medical humanistic service,promote the interaction between doctors and patients,and improve the doctor-patient relationship.