摘要目的：了解患者家属对护士遭受工作场所暴力相关因素的认知状况，为减少暴力事件与干预提供依据。方法运用工作场所暴力事件相关因素调查问卷修订版对某三级甲等医院285名患者家属进行调查。结果285名患者家属对暴力事件相关因素调查总分为(87.32±26.38)分，条目平均分为(4.29±6.57)分，各维度条目平均分从高往低分别为护士方面因素、患者家属方面因素、医院方面因素、社会方面因素。结论护士工作场所暴力现象普遍存在，建议患者及家属、医院、媒体、政府部门多方面努力，进行综合干预，以减少医院工作场所暴力的发生。

abstractsObjective To know the cognitive status of patients′ family members about the related factors of workplace violence (WPV), and provide evidences for the reduction and intervention of violence. Methods Family members of 285 patients in a tertiary hospital were investigated about their cognition to WPV by using related factors of workplace violence questionnaire (revised edition).Results The total score of patients′ family members on related factors of WPV was (87.32±26.38) points, and the average score of entries was (4.29±6.57) points. The average score of related factors from high to low were:nurses, family members of patients, hospitals and society.Conclusions With the prevalence of the workplace violence, we recommend that, patients and their families, hospitals, the medias and government departments should reduce the incidence of hospital workplace violence by various comprehensive interventions.