摘要医务人员临床技能不足、医患沟通不当等医疗服务质量因素是导致医患纠纷的首要原因,而强化住院医师临床技能和沟通能力培养,促进临床医师素质全面提高,是减少和消除医患纠纷的有效手段.本文以此为基点,着重介绍了青岛大学医学院附属医院加强住院医师临床技能培训、提高医患沟通技巧的实践探索.

abstractsWith the change of medical model,doctor-patient relationships tend to be equal,patients pay attention to medical quality for hospitals more and more,doctor-patient dispute has been a hot issue as well as a difficult problem in our society.Medical service deficiencies such as lack of clinical skills,poor communication between doctors and patients are the primary causes of medical disputes.It is urgent to strengthen medical staff's clinical skills and doctor-patient communication skill training,to improve the medical service quality and effectively prevent the dispute between doctors and patients.The paper introduces our successful experience in clinical skill and doctor-patient communication skill training.