摘要目的 设计开发眼科医院门诊预约系统应用于眼科专科医院,并基于该系统数据库进行初步的数据挖掘研究.方法 采用windows通讯基础(WCF)多层架构,使用Visual Studio 2008作为开发工具,SQL Server 2005作为后台数据库开发门诊预约系统,使用Microsoft SQL Server Analysis Services作为数据挖掘工具对系统应用后产生的数据进行数据挖掘研究.结果 开发完成的眼科医院门诊预约系统包括医院预约网站、整合于医院信息系统的预约管理客户端和医生工作站的预约端3部分.经过对系统数据库的数据挖掘发现,影响门诊预约率的最主要因素是医生职称.结论 该系统实现了眼科医院门诊的电话预约、网络预约和院内预约3种预约模式的功能需求,优化了预约流程,提高了预约管理的质量和效率.通过数据挖掘得出的结果可以辅助医院管理者做出门诊预约管理上的决策.

abstractsObjective The objective of this thesis was to design and develop an eye hospital outpatient appointment system and to do a preliminary study of data mining in the system database.Methods The information system was designed on a windows communication foundation multi-layer structure base and developed by using Visual Studio 2008 as development tools and SQL Server 2005 as the background database. The data in this system was processed for a data mining study using Microsoft SQL Server Analysis Services. Results The eye hospital outpatient appointment system that was developed included a hospital booking website, an integrated hospital information system booking management system and a clinic workstation for booking patients with doctors. The data mining revealed that the main factor influencing the appointment rate was the title of the doctor. Conclusion An eye hospital outpatient appointment system can realize three functional modes required for hospital outpatient appointments including telephone booking, intemet booking and hospital booking modes,optimize the booking process, and improve the quality and efficiency of appointment management.Results from data mining can assist the hospital managers to make adjustments for outpatient appointments.