摘要目的:探索新生儿病房住院医师规范化培训应用SBAR（situation, background, assessment, and recommendation）沟通模式交班的效果。方法:基于SBAR沟通模式，设计新生儿病房交班核查表。对2019年4月至2019年6月在新生儿病房轮转的住院医师规范化培训67人进行交班技能培训2周，以培训前为对照组，培训后为观察组。考核指标包括交班时间、交接问题发生率、考核评分、交班满意度、岗位胜任力。其中交班满意度包括交接满意度和交班自我评价。共收集1 553位患儿的晨交班资料，采用SPSS 22. 0进行 t检验和卡方检验。 结果:对照组交班时间为（23.4±4.7）min，交接问题发生率为（43.6±6.6）%，交班考核得分为（6.3±0.7），交接满意度为（76.5±4.6）%，交班自我评价得分为（5.2±2.1）；观察组交班时间为（15.9±3.2）min，交接问题发生率为（21.1±2.3）%，交班考核得分为（8.9±0.9），交接满意度为（94.1±2.9）%，交班自我评价得分为（8.9±0.8），两组比较差异均具有统计学意义（ P<0.05）。岗位胜任力方面，两组在临床技能和医疗服务能力[（2.2±0.1）vs.（3.8±0.3）]、人际沟通能力[（2.6±0.5）vs.（4.2±0.1）分]、团队合作能力[（3.1±0.2）vs.（4.6±0.3）]、信息与管理能力[（2.5±0.5）vs.（4.2±0.2）]方面差异有统计学意义（ P<0.05）。 结论:SBAR交班模式可提高医疗质量及住院医师规范化培训医生的临床工作能力，值得推广。

abstractsObjective:To analyze the effect of SBAR (situation, background, assessment, and recommendation) sign-out template in the standardized residency training in a neonatal ward.Methods:Based on SBAR communication mode, we designed and optimized neonatal ward sign-out checklist, and a total of 67 residents were trained for 2 weeks from April 2019 to June 2019, with control group (before training) and observation group (after training). The assessment indicators of sign-out information included sign-out duration, the incidence of sign-out errors, quality assessment scores and shift satisfaction (including sign-out satisfaction and self-evaluation) as well as competencies. A total of 1 553 children's morning shift data were collected, and SPSS 22. 0 was used for t test and chi-square test. Results:In the control group, the sign-out duration was (23.4±4.7) min, the incidence of sign-out errors was (43.6±6.6)%, quality assessment scores were (6.3±0.7) points, the satisfaction degree was (76.5±4.6)%, and the self-evaluation scores were (5.2±2.1) points. While, in the observation group, the sign-out duration was (15.9±3.2) min, the incidence of sign-out errors was (21.1±2.3)%, quality assessment scores were (8.9±0.9) points, the satisfaction degree was (94.1±2.9)%, and the self-evaluation scores were (8.9±0.8) points, with statistically significant difference ( P<0.05). There were statistically significant differences between the two groups in clinical skills and medical service ability [(2.2±0.1) vs. (3.8±0.3)], interpersonal communication ability [(2.6±0.5) vs. (4.2±0.1) points], teamwork ability [(3.1±0.2) vs. (4.6±0.3)], information and management ability [(2.5±0.5) vs. (4.2±0.2)] ( P<0.05). Conclusion:The SBAR template can improve sign-out process and the clinical skills of standardized training residents.