摘要目的 探讨中国西部地区医生的职业倦怠及其与社会支持、工作家庭冲突的关系.方法 采用职业倦怠量表中国版(CMBI)、社会支持以及工作影响家庭和家庭影响工作问卷对611名西部地区的医生进行了调查研究.结果 中国西部地区的医生中,14.1％处于情感衰竭状态,49.4％处于人格解体状态,33.1％感到成就感降低；27.3％的医生轻度倦怠,43.7％中度倦怠,3.3％高度倦怠.工作5～10年和工作11 ～20年的医生情感衰竭较为严重；本科和硕士学历的医生人格解体最严重；高级和中级职称的医生人格解体水平较高；二级医院医生人格解体程度最高,三级医院医生的成就感最高.Logistic回归分析提示社会支持对职业倦怠有保护作用,家庭工作冲突则为危险因素.结论 中国西部地区医生职业倦怠现状较为严重,工作与家庭之间的平衡和良好的社会支持有助于缓解医生的职业倦怠.

abstractsObjective To investigate the current situation of occupational burnout of doctors in west China and to explore the relationships among burnout,social support and work-family conflicts.Methods 611 doctors in west China were assessed by Chinese Maslach burnout inventory( CMBI),social support rating scale(SSRS) and work-interference-with-family and family-interference-with-work questionnaire.Results 14.1％ of the doctors in west China got high scores on emotional exhaustion(EE),49.4％ of them high scores on depersonalization(DP) and 33.1％ high scores on reduced personal accomplishment (RPA) ; 27.3％ experienced mild burnout,43.7％ moderate burnout and 3.3％ severe burnout.Doctors who had worked for 5 ～ 10 years and those for 11 ～ 20 years experienced greater EE.Those doctors with bachelor or master degree and intermediate or senior titles got highest level of depersonalization.Doctors in second-class hospitals got highest scores of depersonalization,and those who worked in first-class hospital experienced the highest sense of achievement.Logistic regression analysis showed that social support was a protective factor for burnout,but the conflict between work and family was a risk factor.Conclusion The status of occupational burnout among the doctors in west China is in a grave condition,the balance between family and work,and social supporting is crucial for doctors to resist the occupational burnout.