摘要综合性医院开展互联网医院服务，需要互联网医院信息平台的支撑。为实现医院线上线下医疗服务的全面协同和同质化的医疗质量管理，作者所在医院构建了线上线下一体化的互联网医院云平台，为患者、医生、医技医辅科室、财务科室、管理部门等提供了完善的系统工具，并对接了物流配送等第三方服务平台。一体化互联网医院云平台的建成，拓展了患者就诊途径，优化了医师接诊方式，实现了线上线下医疗服务的互通，完成了对各个科室线上线下医疗服务的统一质控，提升了医院门诊服务能力和整体运营效率。

abstractsGeneral hospitals need Internet hospital information platform for supporting Internet medical services. For comprehensive coordination of the hospital medical service in both online and offline manner, and homogeneity of medical quality management, the authors′ hospital build an online and offline integrated Internet hospital cloud platform. The platform provides system tools for patients, doctors, medical auxiliary departments, financial department and management department. It also connects such third-party service platforms as logistics distribution. The establishment of the integrated Internet hospital cloud platform has expanded the access for patients to see doctors, optimized the diagnosis and treatment methods of doctors, realized the intercommunication of online and offline medical services, completed the unified quality control of online and offline medical services of various departments, and improved the outpatient service capacity and overall operation efficiency of the hospital.