摘要质量监督是医院质量与安全工作的重要保证，也是浙江省第四周期等级医院评审的核心内容。杭州市妇产科医院立足评审标准，利用信息技术优化医院的质量监督反馈体系，建立了可追溯的质量与安全闭环督查体系。该体系可以实现督查问题储存与抽取、督查结果在线记录、督查结果实时反馈、被督查科室整改意见线上反馈、职能科室追踪评价5大功能点。该体系运行后，医院的质量督查作业流程全部实现信息化操作，所有时间点均可在线追踪，提高了医院质量管理效率，更好地保障医疗制度的落实与患者安全，促进医疗质量指标的持续提升。

abstractsQuality supervision is the important guarantee of hospital quality and patient safety, and also the core content of the fourth cycle grade hospital evaluation in Zhejiang province. Based on the evaluation standards, Hangzhou Women′s Hospital used information technology to optimize the hospital′s quality supervision and feedback system, and set up a traceable and closed-loop quality and safety supervision system. The system realized five function points: storage and extraction of supervision problems, online recording of supervision results, real-time feedback of supervision results, online feedback of rectification opinions of supervised departments, and tracking and evaluation of functional departments. After the operation of the system, the quality supervision process of the hospital realized information operation, and could be tracked online at all time points, which improved the efficiency of hospital quality management, better ensured the implementation of medical system and patient safety, and promoted the continuous improvement of medical quality indicators.