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面向新质生产力的医院服务模式创新与能力提升策略

Consideration of hospital service mode innovation and capacity improvement strategy for new quality productive forces

摘要医疗卫生新质生产力为医院高质量发展提供了新的动力。作者通过系统辨析医院新质生产力发展内涵与医院服务模式创新现状发现,因医学模式革新与全民健康观转变,各级医院正积极尝试拓展医院服务边界与服务提供路径。然而受制于现代医院管理制度建设滞后、组织管理体制固化等现实瓶颈,医院普遍面临服务观念转变乏力、改革内生动力不足等问题,加之部分医疗创新实践可复制性差、社会推广不及时,导致医院服务模式迭代升级步伐滞后,难以满足人民群众日益增长的健康需求。因此,作者以动态能力理论为支撑构建面向新质生产力的医院服务模式创新与能力提升策略,建议把握创新政策构建医院创新环境,以临床需求和实践问题为导向强化医院多学科和跨专业创新团队建设,完善制度建设实现医院服务模式创新全生命周期管理,加强多机构医疗卫生服务模式协同共创促成多点应用与推广,以进一步丰富医疗卫生服务供给力,推动健康中国战略深入实施。

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abstractsThe new quality productive forces of medical and health provides a new impetus for the high-quality development of hospitals. Based on a systematic analysis of the development connotation of hospitals′ new quality productive forces and the innovation of hospital service mode, this study found that hospitals at all levels were actively attempting to expand their service boundaries and service delivery paths due to the innovation of the medical mode and the change of the public health concept. However, constrained by such bottlenecks as the lagging construction of modern hospital management system and the consolidation of organizational management system, hospitals generally encountered problems such as the weak transformation of service concept and the insufficient endogenous impetus for reform. Additionally, the poor repeatability of some medical innovation practices and the delayed social promotion resulted in a lag in the iterative upgrading of hospital service modes, which was difficult to meet the escalating health needs of the people. Therefore, the authors proposed to construct the innovation path of hospital service mode oriented to new quality productive forces with the support of the dynamic capacity theory, build the hospital innovation environment with the assistance of innovation policies, strengthen the building of the hospital′s multidisciplinary and interprofessional innovation team guided by clinical needs and the provision of special disease services, improve the system construction to realize the full life cycle management of hospital service model innovation activities. To enhance the collaborative creation of multi-institution medical and health service models and promote multi-point application and promotion, thereby further enriching the supply of medical and health services and facilitating the in-depth implementation of the Healthy China strategy.

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